FAQs
We want the process of starting therapy or psychological testing to feel clear and approachable. Below you’ll find answers to some of the most common questions we receive. If you still have questions, feel free to contact us or visit our client portal.
How do I schedule an appointment?
You can request an appointment at any time through our secure client portal, where you’ll also find available time slots, intake forms, and more. If you have questions before scheduling, feel free to reach out using the contact form or call us directly.
What is the cost of a session?
Fees vary depending on the type of service provided and whether you’re using insurance or paying privately. If you’re using insurance, your out-of-pocket cost will depend on your specific plan’s copay, coinsurance, or deductible. We’re happy to verify your benefits and provide a clear estimate before your first appointment.
Can testing help with school accommodations or work?
Yes. Psychological assessments can be helpful in clarifying diagnoses and supporting workplace accommodations, medical documentation, or administrative processes—including during military transitions or VA claims. While our evaluations are not official military medical board exams, they can provide clear, clinically grounded information that clients may choose to share with their employer, healthcare team, or legal representative.
What insurance do you take?
We are in-network with Tricare, Carelon, Optum, Aetna, and Sentara health plans.
How does payment work?
Payment or co-payment is due at the time of service. We accept credit, debit, and HSA/FSA cards through our secure online platform.
What types of psychological assessments do you provide?
We offer comprehensive evaluations for ADHD, mood and anxiety disorders, PTSD, OCD, and other diagnostic concerns. We also provide cognitive and intellectual testing (IQ), as well as personality assessments. Testing includes a feedback session and a detailed written report tailored to your needs.